Kowheori-19  COVID-19

For the most up to date information, please refer to the Unite Against COVID-19 website

Traffic light settings are now in place for all of Aotearoa. Everyone can access basic needs services like supermarkets, pharmacies and healthcare.  With a Vaccine Pass, you can have access to more services.

Hauraki is at Red Level. 

You can view a map of the boundaries between levels here.

Manaaki i te Hāpori   -   Care in the Community

There is support and advice available for whānau who test positive for COVID-19 and need to self-isolate.  Our Rourou Kit is filled with tips and tricks to help prepare whānau in times of self isolation.

Taupuni Whakamātautau   -   Testing Stations 

Our Whānau Health Centres can support you with obtaining a Covid-19 test.  Please contact us on 0508 835 676 for more information.  We offer supervised RAT and PCR testing.

Further details of COVID-19 testing services in the Waikato are available on HealthPoint here.  

RAT Kit Collection Sites Across Hauraki 

Te Korowai Hauora o Hauraki is not a community collection site for RAT kits.

A list of community collection sites for RAT kits can be found on HealthPoint here.   

Before going to a collection site, you MUST first place an order via the COVID-19 website here, or free call 0800 222 478.

Te Kano Ārai Mate   -   Vaccinations

Everyone in in Aotearoa New Zealand aged 5 and over can book their free Covid-19 vaccination now. 

COVID-19 Vaccinations for whānau 12 years and over (including boosters) are available from our Whānau Health Centres - phone the clinic in advance to book a time, or phone 0508 835 676 for more information.

  • Thames Whānau Health Centre - Wednesdays   07 868 0033
  • Paeroa Whānau Health Centre - Mondays and Fridays   07 862 9284
  • Te Aroha Whānau Health Centre - Thursdays    07 884 9208
  • Whitianga Whānau Health Centre - Tuesdays, Thursdays and Fridays   07 869 5244

Further details of Covid-19 vaccination services in the Waikato are available on HealthPoint here.

Ngā Wāhi Whaipānga   -   Places of Interest 

You can check the locations of interest on the Unite Against Covid-19 website.

Ngā Pārongo O Te Wā   -   Information

For all other medical needs – phone first 0508 835 676 for advice about whether to come to a clinic.  We can do your repeat prescriptions over the phone, as well as some consultations. As always, for whānau in distress, please call our Hotline 0508 111 555. If you have cold and flu symptoms, you can also call Healthline to ask for advice. In case of an emergency please call 111.

For general health advice and information call 0800 611 116 anytime

For Covid-19 health advice call 0800 358 5453 anytime

For Covid-19 vaccination advice 0800 28 29 26 (8am - 8pm 7days a week)

Kia haumaru te noho e te whānau.

If you require a Covid-19 test (swab) — please phone ahead 0508 835 676 - do not come directly to the clinic.

What is Covid-19?

Covid-19 is an illness that can affect your lungs and airways. It’s caused by a type of coronavirus. There are simple steps you can take to protect you and your family/whānau.


  • a cough
  • a high temperature (at least 38°C)
  • shortness of breath

These symptoms do not necessarily mean you have Covid-19. The symptoms are similar to other illnesses that are much more common, such as cold and flu.

If you have these symptoms and have been in close contact with someone confirmed with Covid-19, please call Healthline (for free) on 0800 358 5453 or your doctor immediately.

How it spreads

Covid-19, like the flu, can be spread from person to person. When a person who has Covid-19 coughs, sneezes or talks, they may spread droplets containing the virus a short distance, which quickly settle on surrounding surfaces.

You may get infected by the virus if you touch those surfaces or objects and then touch your mouth, nose or eyes.

That’s why it’s really important to use good hygiene, regularly wash and thoroughly dry your hands, and use good cough etiquette.

Prevention – how to protect yourself and others

  • Get vaccinated - two doses of the Pfizer vaccine provide your best protection.
  • Use a mask when out and about.
  • Cough or sneeze into your elbow or by covering your mouth and nose with tissues.
  • Put used tissues in the bin or a bag immediately.
  • Wash your hands with soap and water often (for at least 20 seconds).
  • Try to avoid close contact with people who are unwell.
  • Don’t touch your eyes, nose or mouth if your hands are not clean.
  • Avoid personal contact, such as kissing, sharing cups or food with sick people.
  • Clean and disinfect frequently touched surfaces and objects, such as doorknobs.
  • Stay home if you feel unwell.
  • Call Healthline on 0800 358 5453 if you have any symptoms or you have been in close contact with someone confirmed with Covid-19.

Dedicated Healthline 0800 number for Covid-19 health advice and information

The number is 0800 358 5453
(or for international SIMs +64 9 358 5453).

It is free and available 24 hours a day, 7 days a week.

People calling that line will be able to talk with a member of the National Telehealth Service. They have access to interpreters.

More information (Ministry of Health NZ)

Social Media:

MoH will be using these channels to alert people to key updates and messaging specifically about COVID-19.
World Health Organisation (WHO) COVID-19 website
New Zealand Government COVID-19 website

Be kind. Stay safe. Unite against Covid-19.

Protect yourself and others from COVID-19

  • Stay home if you’re sick
  • Keep track of where you’ve been
  • Wear a face covering on public transport
  • Wash your hands with soap and water often (for at least 20 seconds) – then dry
  • Cough or sneeze into your elbow or by covering your mouth and nose with tissues
  • Be kind. Check-in on the elderly or vulnerable